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Frequently Asked Questions

Please refer to the FAQs below for any questions you may have. If you still have a question not listed here, you can contact Customer Support listed on the page.

Getting Started

How do I navigate the map?

Click and drag the map to explore available Recreational License Units (RLUs).• Click on directional arrows to move the map. Click + to zoom in and – to zoom out.• Mouse over and click a marker to view RLU details and to place your bid• Use the RLU Filter to help you find the RLU you want.• Note: RLU boundaries will be displayed on the map when you zoom in.

How does the RLU filter work?

The filter allows you to easily find Recreational License Units (RLUs) with the qualities you want. For example: You can search for RLUs that have a certain minimum or maximum number of acres. Choose “Options,” then select “Apply Filter” to update the map with your refined search options. The filter will be applied to everything you see on the map until you select “Clear Filter.”

Who do I contact if I have a question?

Please use the contact information found on the contact us page. This will have the appropriate phone number to get you to us or email to send an email for service as well.

Common Questions

Are commercial activities allowed?

No.  Commercial activities are not allowed on the property.  This includes guide services and subleasing.

What is the camping policy?

In general, camping is permitted in designated areas with written permission if the property allows. Please refer to your license agreement for information about camping activities on your RLU. Camping must be approved by Nuveen.

Can my license be terminated?

Licenses have been revoked in the past due to land sales or breach of contract by the hunting club.  Generally, at any time during the term, licensor shall have the right upon notice to licensees to immediately revoke and terminate the license and the rights and privileges of licensees.  Licensees shall have the right upon five(5) days prior notice to licensor to terminate the licensee. For specific terms, see the license agreement.  Depending on the situation, refunds may or may not be granted.

What is the land posting policy?

The licensee may post against trespassing. The form and location of the sign must be approved by the property owner prior to use. Any signs attached to trees must be attached with standard office staples, aluminum nails or tape.

What is the refund policy?

There is no refund once a lease is executed. However, Refunds are handled on a case by case basis, subject to the terms of the license agreement.

Are guests allowed on the property?

Guests are allowed on the property in accordance with the terms of the hunting license agreement.  

Is the hunt club allowed to plant food plots?

Yes, but only following approval from Nuveen. Approval requires a location map and specific seed mix.

What can be done about trespassing, dumping, etc.?

First notify your local law enforcement, including game wardens, conservation officers, forest rangers or state police. Second notify customer service. REMEMBER, you are expected to act responsibly in ALL circumstances. Rude, belligerent, aggressive or threatening behavior is NOT acceptable, and these are terms for cancellation of an agreement.

Can I view available properties prior to leasing?

Yes, in order to view a property you must complete a waiver. You can obtain this by emailing us or calling us. We encourage you to ensure the property is still listed on the website as available. We ask that you wear orange blaze hat/vest for safety reasons. We do not allow any weaponry to be taken onto the property during the viewing process, as you are there to view the property only. If there is a gate or other access point that is locked, you will need to go around it for the viewing process.

What about insurance?

Insurance is included in your license fee and covers the property and your membership. Reference your license agreement for additional information.

When will the timber on my lease be harvested?

Harvesting can happen on any lease at any time. The age of the timber and the current market determine when harvesting occurs. It is the hunt club’s responsibility to remove tree stands from areas being harvested. Lessor is not responsible for tree stands damaged during timber harvesting or any other time. Note we try to notify you and provide you with a map in most instances of a harvest, but in some instances the contractor has to move on due to weather conditions, availability, or demand of the mill and you may not have received a large notice or any notice at all. We are a working forest, and this is a chance you take with leasing from us.

Can a person inquire on more than one property/RLU?

Yes, we do limit if applicable to viewing up to 3 at one time to keep it fair to everyone looking for leases.

Can a person lease more than one property/RLU?

Yes, a person can lease more than one property.

Do you offer prorating?

We do offer prorating, but not until after the first of the year in the next calendar year of the lease term. Ex. If the lease runs from July 1st - June 30 annually, after January 1st we will look at prorating for the remaining months of that current term, until it ends in June. Contact customer service if you have questions or would like to inquire about a prorated rate on a property if it qualified for pro-rated rates.

Do you offer military or senior discounts?

Discounts are not offered for current or retired military personnel or a senior discount. We do not offer any type of discount for leases.

Is ATV/Off Road Vehicles use allowed?

Please reference your hunt license agreement for restrictions on ATV/UTV usage. If there is no restrictions, note All-Terrain Vehicles(ATVs) is especially dangerous and extra attention to cautious operation is required.

How is the license price determined?

Each tract is evaluated separately based on such things as habitat diversity, presence of all-weather roads, presence of open water, adjacency, current market prices for recreational licenses, etc.

Will the license price change?

License prices will be reviewed every year. Because the price of nearly everything increases with inflation over time, you can expect some license price increase as well.

Are locks allowed?

Most gates allow for a lock to be placed by the hunt club on one side or in combination with other padlocks. Please be aware that other landowners and third parties, as well as our company may have right-away through the same access point, so respect their locks as well.

Can we cut shooting lanes?

No commercial trees can be cut to establish shooting lanes. Licensees will be allowed to cut brush to clean up existing shooting lanes. If you are in doubt as to whether the plants in question are commercial trees or brush, do not cut!

What about subleasing?

Subleasing, commercial hunting, or selling of hunting rights is not allowed and will result in cancellation of the license.

Technical Support

Which web browsers are supported?

For best performance, we recommend that you use Chrome or Internet Explorer.

How do I view PDF files?

You must have Adobe Acrobat Reader installed in order to download the license documents. If you do not have Acrobat Reader you can download it for free from:http://www.adobe.com/products/acrobat/readstep2.html

Requirements

Acrobat Reader by Adobe

You must have Adobe Acrobat Reader installed in order to download the license documents. If you do not have Acrobat Reader you can download it for free from:http://www.adobe.com/products/acrobat/readstep2.html

Renewals

When are renewal agreements due each season?

If you are a returning club a renewal notice will be sent via email to you prior to the expiration of your current lease. Renewal agreements and payments are due by June 30th, annually.

When does the renewal process start each season?

Renewals will be sent out within 60-90 days of the end of the current agreement ending.

How do I “e-sign” my license agreement?

There is a license wizard that walks you through this process with colored prompts for each step once you accept your reservation.

Is there any late fees?

Please reference your lease agreement or invoice if applicable to see if there are any associated late fees with your renewal.

How is the renewal price determined?

License prices will be reviewed every year. Because the price of nearly everything increases with inflation over time, you can expect some license price increases as well. Each tract is evaluated separately based on such things as habitat diversity, presence of all-weather roads, presence of open water, adjacency, current market prices for recreational leases, etc.

Club Related Questions

What are the rules for naming a hunt club?

A hunt club may have any name as long as it is no longer than 35 characters in length and is not profane, embarrassing or offensive to the public. Please Note: If more than one Recreational License Unit (RLU) is owned by the hunt club, the club’s name that is specified when the account is created will apply to all of those Recreational License Units (RLUs).

What is the role of the hunt club contact?

The hunt club contact represents the hunt club and acts as the primary contact. The contact can be any member of the club itself (president, secretary, etc.), but that individual will ultimately be responsible for payment of the license fee. Invoices, dues, and other forms of correspondence for Leases will usually be via e-mail so that person should be someone who has a dependable internet connection and is a frequent user of e-mail. This person is the only person that can reach out for information, maintenance, questions on account.

What is the definition of a hunt club?

A hunt club is an individual or group of individuals who desire to enter into an agreement to license the hunting rights on Nuveen property.  Each member of the hunt club must be listed by name and address.  

What is the duration of my club’s agreement?

The lease agreement is based on the term listed on the website. We run on a specific term, so your lease will end when that term ends. Our standard term is a one -year lease, expiring June 30th however, if you pick up later than the start of our standard term, you will not have a full one-year lease.

How soon can our club members begin hunting?

You may not start hunting until you have received notice that your Lease agreement is legally executed. The club president/ contact person will be notified by email that the license has been executed. At that time, you can access the property as long as the start of the lease has begun. Note some leases you can pick up prior to the start of the new lease, and you cannot be on the lease until the lease actually starts.

Where can I retrieve a forgotten username and/or password?

Click on the “Retrieve Password” button from the “Sign-In” page. Enter in the email address that was used when setting up the account. An email containing a link to reset your password will be sent to you. Note your password does have to meet a certain criteria. A minimum of 10 characters, at least 1 capital letter, at least 1 number and at least 1 special character such at an !, @, #, $. Ex. Pa$$word12 or Hunters#999 Your EMAIL is your username.

How do I add/remove a member to my club?

When you log onto your account you will see the option to edit club members, once you click on this option you have the ability to click on “Add” or the list will display, and you can “Edit” or “Delete” members. New members may be added to a hunting club at any time, you will need the members, first and last name, their mailing address and phone number. An email can be added as well but is not a required field. This is the same for removing a member, a member can be removed by just clicking the “X” / Delete next to the club member’s name.

Account Related Questions

How do I update my information?

Log-in to your account. Select “Edit” under Account Information on the “My Account” page. Make your changes and click the “Update Account” button. Update your account whenever your club information changes (phone number, address). Please Note: A verification e-mail will NOT be sent to verify changes to your e-mail address. If you need to change your email address, you will need to contact our customer service team to verify your account as we will need to update this since it is now used as your username.

How should I choose a password?

All account passwords must be a minimum of 10 characters in length. The password must contain one Capitalize letter (ex. ADF), one number(ex.156) and one special character(ex.!@$#). Do not use special characters such as -, /, ?, etc. Do not use a password that is hard to remember or must be written down in order to remember. Examples of Valid Passwords: Password@134 or Hunt$2315 Your EMAIL is your username.

Can I change the e-mail address for my account?

If you need to change your email address, you will need to contact our customer service team to verify your account as we will need to update this since it is now used as your username.

What is a Recreational License Unit (RLU)?

A Recreational License Unit (RLU) is the term used to identify an individual tract of land that may be licensed by an individual and/or a hunt club for recreational use, such as hunting.  The RLU is defined by number of acres, boundaries, license length and other characteristics specific to the tract of land.  An individual or hunt club may license more than one RLU.   

Can I have a different club name if I have more than one RLU?

No. The club name you specified when you created your account applies to all RLUs you hold within the same account. Each RLU is distinguished by a separate number, but all belong to the same club. If you want different club names with different memberships, you will need different accounts, with a different email address for each.

Payments

What are the acceptable payment methods?

Payment can be made online via the ONECONNECT platform by credit card/debit card or ACH (e-check) securely through your account.

When will I receive a notice about my payment being received?

You will receive a payment confirmation email once your payment has been processed. This email will state your lease has been executed. During the peak of the renewal season, please allow up to 3 weeks past the payment due date before inquiring about whether your payment has been received or not.

Can I pay over the phone?

No, we do not offer over the phone payment options. Please pay securely online through your account.

Customer Support

For licensing questions or technical support, contact:

8809 Lenox Pointe Drive, Suite B
Charlotte, NC 28273

: (980) 430.6153

: [email protected]

: Monday - Friday: 8:00 AM to 5:00 PM

Forms

Pennsylvania and New York Deer Harvest Report Form